Does TQM support innovation performance in Malaysia's manufacturing industry?

Does TQM support innovation performance in Malaysia's manufacturing industry?

This empirical study examines the association of TQM practices (i.e. leadership, customer focus, strategic planning, people management, information analysis and process management) with the innovation performance as perceived by the managers in Malaysia. The research model is constructed on the bas...

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Bibliographic Details
Main Authors: Keng-Boon Ooi, Binshan Lin, Pei-Lee Teh, Alain Yee-Loong Chong
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2012-04-01
Series:Journal of Business Economics and Management
Subjects:
TQM
innovation
Malaysia
manufacturing industry
multiple regression analysis
MBNQA
Online Access:https://journals.vgtu.lt/index.php/JBEM/article/view/4392

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