Keberhasilan Implementasi Elektronik Government Berdasarkan Persepsi Pengguna

• Main Author: Yuni Rimawati
• Format: Article
• Language: English
• Published: University of Brawijaya 2012-08-01
• Series: Jurnal Akuntansi Multiparadigma
• Subjects: e-government; kualitas teknologi dan komunikasi informasi; perilaku penerimaan teknologi; kepuasan pengguna
• Online Access: http://jamal.ub.ac.id/index.php/jamal/article/view/177/171

This research verifies the success of e-Government that is implemented by directorate general of taxes as state institution based on user satisfaction. Seven variables investigated in this research are the usability of e-Government, information quality of e-Government, service quality of e-Government, trust of the government institution, trust of the internet, and Intention to Use Frequently e-Government. The measurement of independent variables that used in this research is based on Barnes and Vidgen (2006) and Bélangerdan Carter (2008). The measurement of dependent variable (user satisfaction) based on Xiao dan Dasgupta (2002) which modified with Verdegem and Verleye (2009).