PENGUKURAN MATURITY LEVEL CONTROL OBJECTIVE KE-8 DOMAIN DELIVERY AND SUPPORT : MANAGE SERVICE DESK AND INCIDENTS (STUDI KASUS PADA SIMAK DI STMIK MARDIRA INDONESIA)

PENGUKURAN MATURITY LEVEL CONTROL OBJECTIVE KE-8 DOMAIN DELIVERY AND SUPPORT : MANAGE SERVICE DESK AND INCIDENTS (STUDI KASUS PADA SIMAK DI STMIK MARDIRA INDONESIA)

In order for Higher Education to get maximum benefits and benefits, it is necessary to have a well structured Information Technology management. The implementation of information technology at STMIK Mardira Indonesia is one of which is the Academic and Student Management Information System that has...

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Bibliographic Details
Main Author: Dheni Apriantsani Budiman
Format: Article
Language:Indonesian
Published: Sekolah Tinggi Manajemen Informatika dan Komputer Mardira Indonesia Bandung 2018-12-01
Series:Jurnal Computech dan Bisnis
Subjects:
Information Systems
Information Technology Governance
COBIT 4.1
Online Access:http://jurnal.stmik-mi.ac.id/index.php/jcb/article/view/178

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