Quality of perinatal care services from the user’s perspective: a Dutch study applies the World Health Organization’s responsiveness concept

Quality of perinatal care services from the user’s perspective: a Dutch study applies the World Health Organization’s responsiveness concept

Abstract Background The concept of responsiveness was introduced by the World Health Organization (WHO) to address non-clinical aspects of service quality in an internationally comparable way. Responsiveness is defined as aspects of the way individuals are treated and the environment in which they a...

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Bibliographic Details
Main Authors: Jacoba van der Kooy, Erwin Birnie, Nicole B. Valentine, Johanna P. de Graaf, Semiha Denktas, Eric A. P. Steegers, Gouke J. Bonsel
Format: Article
Language:English
Published: BMC 2017-09-01
Series:BMC Pregnancy and Childbirth
Subjects:
Quality of care
Responsiveness
Perinatal care
Birth care
Online Access:http://link.springer.com/article/10.1186/s12884-017-1464-8

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http://link.springer.com/article/10.1186/s12884-017-1464-8

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