A MODEL FOR QUALITY MANAGEMENT IN A SUPPLY CHAIN WITH A RETAILER AND A MANUFACTURE

<p>ENGLISH ABSTRACT: This paper presents a model to study quality management in a supply chain system with one manufacturer and one retailer. The manufacturer invests in production quality, and the retailer compensates to improve service quality. The model is analysed using game theory...

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Bibliographic Details
Main Authors: A. Ahmadi Javid, P. Hoseinpour
Format: Article
Language:English
Published: Stellenbosch University 2012-01-01
Series:South African Journal of Industrial Engineering
Online Access:http://sajie.journals.ac.za/pub/article/view/70
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Summary:<p>ENGLISH ABSTRACT: This paper presents a model to study quality management in a supply chain system with one manufacturer and one retailer. The manufacturer invests in production quality, and the retailer compensates to improve service quality. The model is analysed using game theory.</p><p>AFRIKAANSE OPSOMMING: ’n Toevoerketting waar gehaltebestuur aangewend word deur ’n enkele vervaardiger en ’n enkele verbruiker word gemodelleer via die spelteorie. Die vervaardiger en die verbruiker neem deel aan besluitneming oor optimum befondsing van die bestuursaksies.</p>
ISSN:1012-277X
2224-7890