Development of an Instrument for Measuring Student Satisfaction in Business Educational Institutions
As the number of prospective students decreases and competition intensifies, student satisfaction should be a core element of the universities` marketing strategy. Students` satisfaction is influenced by the degree to which higher education institutions meet or exceed their expectations. Higher educ...
Main Authors: | Mihai-Florin Băcilă, Ciprian Marcel Pop, Mircea Andrei Scridon, Raluca Ciornea |
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Format: | Article |
Language: | English |
Published: |
Academy of Economic Studies of Bucharest
2014-08-01
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Series: | Amfiteatru Economic |
Subjects: | |
Online Access: | http://www.amfiteatrueconomic.ro/ArticolEN.aspx?CodArticol=1318 |
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