Mobile Applications Accessibility: An Evaluation of the Local Portuguese Press

The local press has always played a central role in the Portuguese society. Recently, new innovative technological projects to develop mobile applications and focus on local journalism in Portugal have emerged. These initiatives allow the development of better and more appealing services for local u...

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Bibliographic Details
Main Authors: Tatiana Santos Gonçalves, Begoña Ivars-Nicolás, Francisco Julián Martínez-Cano
Format: Article
Language:English
Published: MDPI AG 2021-08-01
Series:Informatics
Subjects:
Online Access:https://www.mdpi.com/2227-9709/8/3/52
Description
Summary:The local press has always played a central role in the Portuguese society. Recently, new innovative technological projects to develop mobile applications and focus on local journalism in Portugal have emerged. These initiatives allow the development of better and more appealing services for local users. However, due to the important social role of the local press, this also brings along some responsibilities. Our main research goal is to study the accessibility issues in local journalism in Portugal. To this end, we first describe the current situation of local journalism in Portugal and some accessibility issues raised by the appearance of mobile applications. We then develop a simple checklist that allows the assessment of whether these applications have prevented social exclusion and facilitated the access of local information to a wide range of users, including disabled citizens. This tool provides the regional news publisher with information to improve its democratization of access to local information in Portugal. Using the cognitive walkthrough method, we illustrate the proposed framework by presenting case studies of five mobile applications in Portuguese local and regional press. This study concludes that despite the great potential that mobile applications showcase, several accessibility issues have not been properly addressed.
ISSN:2227-9709