A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities

The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions...

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Main Authors: Espinoza, Juan, Crown, Kelly, Kulkarni, Omkar
Format: Article
Language:English
Published: JMIR Publications 2020-04-01
Series:JMIR Public Health and Surveillance
Online Access:http://publichealth.jmir.org/2020/2/e18808/
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spelling doaj-e3e2f029677b4299883ab89c90045a272021-05-03T04:35:31ZengJMIR PublicationsJMIR Public Health and Surveillance2369-29602020-04-0162e1880810.2196/18808A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care FacilitiesEspinoza, JuanCrown, KellyKulkarni, Omkar The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions may not be prepared to begin offering digital health and telehealth services. Chatbots are one digital health tool that can help evolve triage and screening processes in a scalable manner. Here, we present a decision-making and implementation framework for deploying COVID-19 screening chatbots at pediatric health care facilities.http://publichealth.jmir.org/2020/2/e18808/
collection DOAJ
language English
format Article
sources DOAJ
author Espinoza, Juan
Crown, Kelly
Kulkarni, Omkar
spellingShingle Espinoza, Juan
Crown, Kelly
Kulkarni, Omkar
A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
JMIR Public Health and Surveillance
author_facet Espinoza, Juan
Crown, Kelly
Kulkarni, Omkar
author_sort Espinoza, Juan
title A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_short A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_full A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_fullStr A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_full_unstemmed A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_sort guide to chatbots for covid-19 screening at pediatric health care facilities
publisher JMIR Publications
series JMIR Public Health and Surveillance
issn 2369-2960
publishDate 2020-04-01
description The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions may not be prepared to begin offering digital health and telehealth services. Chatbots are one digital health tool that can help evolve triage and screening processes in a scalable manner. Here, we present a decision-making and implementation framework for deploying COVID-19 screening chatbots at pediatric health care facilities.
url http://publichealth.jmir.org/2020/2/e18808/
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