A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions...
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2020-04-01
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doaj-e3e2f029677b4299883ab89c90045a272021-05-03T04:35:31ZengJMIR PublicationsJMIR Public Health and Surveillance2369-29602020-04-0162e1880810.2196/18808A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care FacilitiesEspinoza, JuanCrown, KellyKulkarni, Omkar The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions may not be prepared to begin offering digital health and telehealth services. Chatbots are one digital health tool that can help evolve triage and screening processes in a scalable manner. Here, we present a decision-making and implementation framework for deploying COVID-19 screening chatbots at pediatric health care facilities.http://publichealth.jmir.org/2020/2/e18808/ |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Espinoza, Juan Crown, Kelly Kulkarni, Omkar |
spellingShingle |
Espinoza, Juan Crown, Kelly Kulkarni, Omkar A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities JMIR Public Health and Surveillance |
author_facet |
Espinoza, Juan Crown, Kelly Kulkarni, Omkar |
author_sort |
Espinoza, Juan |
title |
A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities |
title_short |
A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities |
title_full |
A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities |
title_fullStr |
A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities |
title_full_unstemmed |
A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities |
title_sort |
guide to chatbots for covid-19 screening at pediatric health care facilities |
publisher |
JMIR Publications |
series |
JMIR Public Health and Surveillance |
issn |
2369-2960 |
publishDate |
2020-04-01 |
description |
The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions may not be prepared to begin offering digital health and telehealth services. Chatbots are one digital health tool that can help evolve triage and screening processes in a scalable manner. Here, we present a decision-making and implementation framework for deploying COVID-19 screening chatbots at pediatric health care facilities. |
url |
http://publichealth.jmir.org/2020/2/e18808/ |
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