| Summary: | The study aims to find the differences in the behavior of commuters in public transport, determine the implications of these behavior differences as to safe regulations and technologies, optimal transport use and to analyze the behaviours that will lead to an effective transport demand management. The research employs the descriptive quantitative method because it characterizes the phenomenon of the population of the study. The study comprised of 78 respondents; purposive sampling is employed in the study because it provides divers cases relevant to the study. Results show that most commuters were 41 years old and above, women and whose type of employment is on the government sector. Respondents also disclose that they would rather use taxi over other means of transportation as they think that this lessens the danger of being delayed from their work or other appointments. It also shows that price of transport has the greatest bearing on the choice of transportation among the respondents. All these factors give significant insights on the policy making for public transport system and optimization of its use.
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