Worth it? The usefulness of information technology to read ID cards and passports for hoteliers in Bulgaria

Purpose – The case study investigates whether a particular IT is worthwhile, in view of its perceived, potential and actual usefulness. It answers two research questions: How necessary is an automated ID card/passport reader for hoteliers? and Which characteristics of such software do hoteliers most...

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Bibliographic Details
Main Authors: Stanislav Ivanov, Christopher Russell
Format: Article
Language:English
Published: Faculty of tourism and hospitality management 2018-12-01
Series:Tourism and Hospitality Management
Subjects:
Online Access:https://thm.fthm.hr/images/issues/vol24no2/9_Ivanov_Russell.pdf