Implementing traditional performance management in the innovative age: A new model for Botswana’s public sector
Background: Public statements on the deteriorating quality of public service in Botswana resulted in the implementation of performance management systems (PMS) in 1999 to restore the public’s confidence in the ability of the public service to deliver quality service. However, this has not yielded th...
Main Authors: | John Bester, Costa Hofisi |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2020-12-01
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Series: | Africa’s Public Service Delivery & Performance Review |
Subjects: | |
Online Access: | https://apsdpr.org/index.php/apsdpr/article/view/392 |
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