Evaluating Court Performance: Findings from Two Italian Courts

Evaluating Court Performance: Findings from Two Italian Courts

This study is part of a wider research project aimed at developing and testing a Performance Measurement System (PMS) for courts based on a Balanced Scorecard (BSC) framework. The current study represents an initial effort to describe results of a performance measurement attempt that may suggest som...

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Bibliographic Details
Main Authors: Luis Lepore, Concetta Metallo, Rocco Agrifoglio
Format: Article
Language:English
Published: International Association for Court Administration 2012-12-01
Series:International Journal for Court Administration
Online Access:https://www.iacajournal.org/articles/88
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spelling doaj-e0e7a29fd68642459c34efa7db0b806c2020-11-25T03:15:41ZengInternational Association for Court Administration International Journal for Court Administration2156-79642012-12-0143829310.18352/ijca.8884Evaluating Court Performance: Findings from Two Italian CourtsLuis LeporeConcetta MetalloRocco AgrifoglioThis study is part of a wider research project aimed at developing and testing a Performance Measurement System (PMS) for courts based on a Balanced Scorecard (BSC) framework. The current study represents an initial effort to describe results of a performance measurement attempt that may suggest some challenges in developing a comprehensive PMS for courts. We have tried to assess the performance in two Italian courts focusing on three issues: efficiency measures (clearance rates, case turnover, and disposition time), culture assessment, and Information Systems (IS) success. Our findings provide some useful and interesting insight for researchers and practitioners.https://www.iacajournal.org/articles/88
collection DOAJ
language English
format Article
sources DOAJ
author Luis Lepore
Concetta Metallo
Rocco Agrifoglio
spellingShingle Luis Lepore
Concetta Metallo
Rocco Agrifoglio
Evaluating Court Performance: Findings from Two Italian Courts
International Journal for Court Administration
author_facet Luis Lepore
Concetta Metallo
Rocco Agrifoglio
author_sort Luis Lepore
title Evaluating Court Performance: Findings from Two Italian Courts
title_short Evaluating Court Performance: Findings from Two Italian Courts
title_full Evaluating Court Performance: Findings from Two Italian Courts
title_fullStr Evaluating Court Performance: Findings from Two Italian Courts
title_full_unstemmed Evaluating Court Performance: Findings from Two Italian Courts
title_sort evaluating court performance: findings from two italian courts
publisher International Association for Court Administration
series International Journal for Court Administration
issn 2156-7964
publishDate 2012-12-01
description This study is part of a wider research project aimed at developing and testing a Performance Measurement System (PMS) for courts based on a Balanced Scorecard (BSC) framework. The current study represents an initial effort to describe results of a performance measurement attempt that may suggest some challenges in developing a comprehensive PMS for courts. We have tried to assess the performance in two Italian courts focusing on three issues: efficiency measures (clearance rates, case turnover, and disposition time), culture assessment, and Information Systems (IS) success. Our findings provide some useful and interesting insight for researchers and practitioners.
url https://www.iacajournal.org/articles/88
work_keys_str_mv AT luislepore evaluatingcourtperformancefindingsfromtwoitaliancourts
AT concettametallo evaluatingcourtperformancefindingsfromtwoitaliancourts
AT roccoagrifoglio evaluatingcourtperformancefindingsfromtwoitaliancourts
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