Evaluating Court Performance: Findings from Two Italian Courts

This study is part of a wider research project aimed at developing and testing a Performance Measurement System (PMS) for courts based on a Balanced Scorecard (BSC) framework. The current study represents an initial effort to describe results of a performance measurement attempt that may suggest som...

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Bibliographic Details
Main Authors: Luis Lepore, Concetta Metallo, Rocco Agrifoglio
Format: Article
Language:English
Published: International Association for Court Administration 2012-12-01
Series:International Journal for Court Administration
Online Access:https://www.iacajournal.org/articles/88