The Work of Sales Representatives in the Context of Interactions and Work with Emotions
The article aims to present the interactional encounters undertaken within their professional context by the studied group of Polish sales representatives concerning their emotions and emotional work. It is an internally diverse group made of individuals skillful in managing their emotions, as well...
Main Author: | Beata Pawłowska |
---|---|
Format: | Article |
Language: | English |
Published: |
Lodz University Press
2020-10-01
|
Series: | Qualitative Sociology Review |
Subjects: | |
Online Access: | https://czasopisma.uni.lodz.pl/qualit/article/view/8562 |
Similar Items
-
Temporal Dependency of Emotional States at Work and Its Relationship With Dynamic Performance
by: Evelina De Longis, et al.
Published: (2020-07-01) -
The Effects Of Emotion Work On Burnout Components And Burnout's Effects On Workgroups
by: Chamberlain, Lindsey
Published: (2009) -
SHARED DISPLAY RULES AND EMOTIONAL LABOR IN WORK TEAMS
by: Becker, William J.
Published: (2010) -
The relationship between emotional labor and professional burnout: A comparative analysis between work of teachers and employees of commercial service sector
by: Agnieszka Springer, et al.
Published: (2017-10-01) -
Using Emotional Labor to Increase Sales Performance; the Role of Perceived Organizational Support
by: Mehdi Yazdanshenas, et al.
Published: (2020-04-01)