| Summary: | This study offers a comprehensive approach towards analyzing and explaining the role of Twitter in shaping and facilitating social movements especially during protests. It presents automatic and manual analyses of the tweet themes, usage characteristics and major Twitter users during a public outcry against a gangrape incident in Delhi, the capital city of India. Our results identified Twitter as an important channel for the diffusion of ideas and news among a vast set of adopters in defiance of geographical boundaries. Results of the content analyses highlight the prominent use of social media resources in disseminating information on Twitter, and the remarkable role of Twitter users as citizen journalists during the days of the protest. Results of the social network analysis suggest that major role players on Twitter were the offline protest leaders.
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