Internet Protocol Television for Personalized Home-Based Health Information: Design-Based Research on a Diabetes Education System

BackgroundThe use of Internet protocol television (IPTV) as a channel for consumer health information is a relatively under-explored area of medical Internet research. IPTV may afford new opportunities for health care service providers to provide health information and for co...

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Main Authors: Gray, Kathleen Mary, Clarke, Ken, Kwong, Mabel, Alzougool, Basil, Hines, Carolyn, Tidhar, Gil, Frukhtman, Feodor
Format: Article
Language:English
Published: JMIR Publications 2014-03-01
Series:JMIR Research Protocols
Online Access:http://www.researchprotocols.org/2014/1/e13/
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spelling doaj-dfe338ae53ca4b00bdfd5447e4e292b92021-05-03T01:41:16ZengJMIR PublicationsJMIR Research Protocols1929-07482014-03-0131e1310.2196/resprot.3201Internet Protocol Television for Personalized Home-Based Health Information: Design-Based Research on a Diabetes Education SystemGray, Kathleen MaryClarke, KenKwong, MabelAlzougool, BasilHines, CarolynTidhar, GilFrukhtman, Feodor BackgroundThe use of Internet protocol television (IPTV) as a channel for consumer health information is a relatively under-explored area of medical Internet research. IPTV may afford new opportunities for health care service providers to provide health information and for consumers, patients, and caretakers to access health information. The technologies of Web 2.0 add a new and even less explored dimension to IPTV’s potential. ObjectiveOur research explored an application of Web 2.0 integrated with IPTV for personalized home-based health information in diabetes education, particularly for people with diabetes who are not strong computer and Internet users, and thus may miss out on Web-based resources. We wanted to establish whether this system could enable diabetes educators to deliver personalized health information directly to people with diabetes in their homes; and whether this system could encourage people with diabetes who make little use of Web-based health information to build their health literacy via the interface of a home television screen and remote control. MethodsThis project was undertaken as design-based research in two stages. Stage 1 comprised a feasibility study into the technical work required to integrate an existing Web 2.0 platform with an existing IPTV system, populated with content and implemented for user trials in a laboratory setting. Stage 2 comprised an evaluation of the system by consumers and providers of diabetes information. ResultsThe project succeeded in developing a Web 2.0 IPTV system for people with diabetes and low literacies and their diabetes educators. The performance of the system in the laboratory setting gave them the confidence to engage seriously in thinking about the actual and potential features and benefits of a more widely-implemented system. In their feedback they pointed out a range of critical usability and usefulness issues related to Web 2.0 affordances and learning fundamentals. They also described their experiences with the system in terms that bode well for its educational potential, and they suggested many constructive improvements to the system. ConclusionsThe integration of Web 2.0 and IPTV merits further technical development, business modeling, and health services and health outcomes research, as a solution to extend the reach and scale of home-based health care.http://www.researchprotocols.org/2014/1/e13/
collection DOAJ
language English
format Article
sources DOAJ
author Gray, Kathleen Mary
Clarke, Ken
Kwong, Mabel
Alzougool, Basil
Hines, Carolyn
Tidhar, Gil
Frukhtman, Feodor
spellingShingle Gray, Kathleen Mary
Clarke, Ken
Kwong, Mabel
Alzougool, Basil
Hines, Carolyn
Tidhar, Gil
Frukhtman, Feodor
Internet Protocol Television for Personalized Home-Based Health Information: Design-Based Research on a Diabetes Education System
JMIR Research Protocols
author_facet Gray, Kathleen Mary
Clarke, Ken
Kwong, Mabel
Alzougool, Basil
Hines, Carolyn
Tidhar, Gil
Frukhtman, Feodor
author_sort Gray, Kathleen Mary
title Internet Protocol Television for Personalized Home-Based Health Information: Design-Based Research on a Diabetes Education System
title_short Internet Protocol Television for Personalized Home-Based Health Information: Design-Based Research on a Diabetes Education System
title_full Internet Protocol Television for Personalized Home-Based Health Information: Design-Based Research on a Diabetes Education System
title_fullStr Internet Protocol Television for Personalized Home-Based Health Information: Design-Based Research on a Diabetes Education System
title_full_unstemmed Internet Protocol Television for Personalized Home-Based Health Information: Design-Based Research on a Diabetes Education System
title_sort internet protocol television for personalized home-based health information: design-based research on a diabetes education system
publisher JMIR Publications
series JMIR Research Protocols
issn 1929-0748
publishDate 2014-03-01
description BackgroundThe use of Internet protocol television (IPTV) as a channel for consumer health information is a relatively under-explored area of medical Internet research. IPTV may afford new opportunities for health care service providers to provide health information and for consumers, patients, and caretakers to access health information. The technologies of Web 2.0 add a new and even less explored dimension to IPTV’s potential. ObjectiveOur research explored an application of Web 2.0 integrated with IPTV for personalized home-based health information in diabetes education, particularly for people with diabetes who are not strong computer and Internet users, and thus may miss out on Web-based resources. We wanted to establish whether this system could enable diabetes educators to deliver personalized health information directly to people with diabetes in their homes; and whether this system could encourage people with diabetes who make little use of Web-based health information to build their health literacy via the interface of a home television screen and remote control. MethodsThis project was undertaken as design-based research in two stages. Stage 1 comprised a feasibility study into the technical work required to integrate an existing Web 2.0 platform with an existing IPTV system, populated with content and implemented for user trials in a laboratory setting. Stage 2 comprised an evaluation of the system by consumers and providers of diabetes information. ResultsThe project succeeded in developing a Web 2.0 IPTV system for people with diabetes and low literacies and their diabetes educators. The performance of the system in the laboratory setting gave them the confidence to engage seriously in thinking about the actual and potential features and benefits of a more widely-implemented system. In their feedback they pointed out a range of critical usability and usefulness issues related to Web 2.0 affordances and learning fundamentals. They also described their experiences with the system in terms that bode well for its educational potential, and they suggested many constructive improvements to the system. ConclusionsThe integration of Web 2.0 and IPTV merits further technical development, business modeling, and health services and health outcomes research, as a solution to extend the reach and scale of home-based health care.
url http://www.researchprotocols.org/2014/1/e13/
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