Comparison of Unassisted and Smart Assisted Negotiation in B2B Relationships from the Perspective of Generation Y

The current trend in the European Union (EU) is to support the development of online dispute resolution (ODR) that saves financial and human resources. Therefore, research articles mainly deal with the design of new ODR solutions, without researching the social aspects of using different kinds of OD...

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Bibliographic Details
Main Authors: Nikola Simkova, Zdenek Smutny
Format: Article
Language:English
Published: MDPI AG 2019-08-01
Series:Information
Subjects:
ICT
Online Access:https://www.mdpi.com/2078-2489/10/8/263