A Survey of the Quality of Educational Services Provided to Arak University Students Using the SERVQUAL Model

A Survey of the Quality of Educational Services Provided to Arak University Students Using the SERVQUAL Model

The aim of this study is to evaluate the quality of educational services provided to at Arak University students using the SERVQUAL Model. The population of the study consists of all undergraduate students at four Literature Humanities, Engineering, Science and Agriculture Faculties of Arak Universi...

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Bibliographic Details
Main Authors: Bahman Yasbolagi, Fatemeh Havas Beygi, Saeid Mousavi Pour
Format: Article
Language:fas
Published: Islamic Azad University, Tabriz Branch 2015-08-01
Series:آموزش و ارزشیابی
Online Access:http://jinev.iaut.ac.ir/article_518160_19a75ad784577e3bebfaed2c1c7d6032.pdf

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