A Survey of the Quality of Educational Services Provided to Arak University Students Using the SERVQUAL Model
The aim of this study is to evaluate the quality of educational services provided to at Arak University students using the SERVQUAL Model. The population of the study consists of all undergraduate students at four Literature Humanities, Engineering, Science and Agriculture Faculties of Arak Universi...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Islamic Azad University, Tabriz Branch
2015-08-01
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| Series: | آموزش و ارزشیابی |
| Online Access: | http://jinev.iaut.ac.ir/article_518160_19a75ad784577e3bebfaed2c1c7d6032.pdf |