Antecedent behaviour and its implication on the intention to reuse the internet banking and mobile services

The Covid-19 pandemic has forced people to maintain physical distance during everyday contact, known in popular terms as physical distancing, which triggers the banking industry to accelerate its digital transformation to maximize service to customers. It aims to make business processes to...

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Bibliographic Details
Main Authors: Jeffry Z.C. Nelwan, Ni Nyoman Kerti Yasa, I Putu Gde Sukaatmadja, Ni Wayan Ekawati
Format: Article
Language:English
Published: Growing Science 2021-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol5/ijdns_2021_16.pdf