Application of the Analytic Hierarchy Process and Grey Relational Analysis for Vendor Selection of Spare Parts Planning Software

The success of after-sales services fundamentally depends on the possibility of symmetry balancing needs, supply and customer satisfaction. Spare parts planning (SPP) software selection is an investment in balancing the symmetry of inventory control, which directly affects the success of after-sales...

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Bibliographic Details
Main Authors: Sung-Shun Weng, Kai-Ying Chen, Chih-Yuan Li
Format: Article
Language:English
Published: MDPI AG 2019-09-01
Series:Symmetry
Subjects:
AHP
Online Access:https://www.mdpi.com/2073-8994/11/9/1182