| Summary: | The theory of complex dual type-2 hesitant fuzzy sets (CDT-2HFSs) is a blend of two different modifications of fuzzy sets (FSs), called complex fuzzy sets (CFSs) and dual type-2 hesitant fuzzy sets (DT-2HFSs). CDT-2HFS is a proficient technique to cope with unpredictable and awkward information in realistic decision problems. CDT-2HFS is composed of the grade of truth and the grade of falsity, and the grade of truth (also for grade of falsity) contains the grade of primary and secondary parts in the form of polar coordinates with the condition that the sum of the maximum of the real part (also for the imaginary part) of the primary grade (also for the secondary grade) cannot exceed the unit interval [0, 1]. The aims of this manuscript are to discover the novel approach of CDT-2HFS and its operational laws. These operational laws are also justified with the help of an example. Additionally, based on a novel CDT-2HFS, we explored the correlation coefficient (CC) and entropy measures (EMs), and their special cases are also discussed. TOPSIS method based on CDT-2HFS is also explored. Then, we applied our explored measures based on CDT-2HFSs in the environment of the TOPSIS method, medical diagnosis, pattern recognition, and clustering algorithm to cope with the awkward and complicated information in realistic decision issues. Finally, some numerical examples are given to examine the proficiency and validity of the explored measures. Comparative analysis, advantages, and graphical interpretation of the explored measures with some other existing measures are also discussed.
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