Using Emotional Labor to Increase Sales Performance; the Role of Perceived Organizational Support
<strong>Objective</strong> The aim of this study is to investigate the effect of emotional labor on the sales performance of insurance agencies. The researchers seek to observe if employees have the ability to control and moderate their emotions and feelings in accordance with the requir...
Main Authors: | Mehdi Yazdanshenas, Hamideh Khorsandi |
---|---|
Format: | Article |
Language: | fas |
Published: |
University of Tehran
2020-04-01
|
Series: | مدیریت بازرگانی |
Subjects: | |
Online Access: | https://jibm.ut.ac.ir/article_75943_9b4e3d177573e31af81668d00407d5b3.pdf |
Similar Items
-
Does Job Enjoyment and Organizational Support Affect Emotional Labor?
by: De-Chih Lee, et al.
Published: (2012-06-01) -
Corporate Social Responsibility and the Reciprocity Between Employee Perception, Perceived External Prestige, and Employees’ Emotional Labor
by: Khan MAS, et al.
Published: (2021-01-01) -
Restoran Çalışanlarının Duygusal Emek Davranışı Üzerinde Örgütsel Desteğin Etkisi ve Örgütle Özdeşleşmenin Aracılık Rolü(The Effect of Perceived Organizational Support on the Emotional Labor of Restaurant Employees and Mediating Role of Organizational Identification)
by: Ozan BÜYÜKYILMAZ, et al.
Published: (2021-06-01) -
The Effect of Perceived Organizational Support and Perceived Supervisor Support on Organizational Commitment and
Individual Performance
by: Mohammad Ali Shahhoseini, et al.
Published: (2016-07-01) -
The moderating effect of perceived organizational support in the relationship between emotional labour and job attitudes: A study among health professionals
by: Joshua King Safo Lartey, et al.
Published: (2019-07-01)