HUBUNGAN ANTARA KEPUASAN DENGAN KESETIAAN PASIEN (SURVEY PADA PASIEN BAGIAN JANTUNG RUMAH SAKIT INTERNASIONAL BINTARO TANGERANG)

HUBUNGAN ANTARA KEPUASAN DENGAN KESETIAAN PASIEN (SURVEY PADA PASIEN BAGIAN JANTUNG RUMAH SAKIT INTERNASIONAL BINTARO TANGERANG)

This research was aimed at describing connections between: 1) The Quality of Services to the Patient Loyalty, 2) The Satisfaction, all together, to the patient loyalty. This study was held in the Bintaro International Hospital, Tangerang. The method of research is survey method. The population consi...

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Bibliographic Details
Main Author: Henry Eryanto
Format: Article
Language:English
Published: Universitas Negeri Jakarta 2013-08-01
Series:Econosains: Jurnal Online Ekonomi dan Pendidikan
Subjects:
quality of services
patient loyalty
satisfaction
Online Access:http://journal.unj.ac.id/unj/index.php/econosains/issue/view/77

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