A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy

This study investigates factors that predict consumers’ perceptions of healthiness of organic tea. Furthermore, this study also examines the relationship between perceived healthiness and purchase intention with the mediating role of consumers’ attitudes toward organic tea. Because China has been th...

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Main Authors: Xiangzhi Bu, Hoang Viet Nguyen, Tsung Piao Chou, Chia-Pin Chen
Format: Article
Language:English
Published: MDPI AG 2020-08-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/16/6619
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spelling doaj-d9d412681dfa4d4f912e2cae863d714d2020-11-25T03:19:33ZengMDPI AGSustainability2071-10502020-08-01126619661910.3390/su12166619A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging EconomyXiangzhi Bu0Hoang Viet Nguyen1Tsung Piao Chou2Chia-Pin Chen3Department of Business Administration, Business School, Shantou University, Shantou 515063, ChinaDepartment of Research Administration, Thuongmai University, Hanoi 100000, VietnamDepartment of Business Administration, National Chung Hsing University, Taichung 402, TaiwanDepartment of Business Administration, National Chung Hsing University, Taichung 402, TaiwanThis study investigates factors that predict consumers’ perceptions of healthiness of organic tea. Furthermore, this study also examines the relationship between perceived healthiness and purchase intention with the mediating role of consumers’ attitudes toward organic tea. Because China has been the largest producer and the largest market of the global tea market, this study collects sample data from consumers at different tea stores in China. Using structural equation modelling to analyze data, results indicate that product quality, consumer service, in-store experience, store prestige, and store innovativeness are important predictors of consumers’ perceptions of healthiness of organic tea. Furthermore, results show that perceived healthiness has a positive influence on purchase intention toward organic tea. Consumers’ attitudes toward organic tea also has a positive mediating effect into this relationship.https://www.mdpi.com/2071-1050/12/16/6619perceived healthinessproduct qualityconsumer servicein-store experiencepricing policystore prestige
collection DOAJ
language English
format Article
sources DOAJ
author Xiangzhi Bu
Hoang Viet Nguyen
Tsung Piao Chou
Chia-Pin Chen
spellingShingle Xiangzhi Bu
Hoang Viet Nguyen
Tsung Piao Chou
Chia-Pin Chen
A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy
Sustainability
perceived healthiness
product quality
consumer service
in-store experience
pricing policy
store prestige
author_facet Xiangzhi Bu
Hoang Viet Nguyen
Tsung Piao Chou
Chia-Pin Chen
author_sort Xiangzhi Bu
title A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy
title_short A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy
title_full A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy
title_fullStr A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy
title_full_unstemmed A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy
title_sort comprehensive model of consumers’ perceptions, attitudes and behavioral intention toward organic tea: evidence from an emerging economy
publisher MDPI AG
series Sustainability
issn 2071-1050
publishDate 2020-08-01
description This study investigates factors that predict consumers’ perceptions of healthiness of organic tea. Furthermore, this study also examines the relationship between perceived healthiness and purchase intention with the mediating role of consumers’ attitudes toward organic tea. Because China has been the largest producer and the largest market of the global tea market, this study collects sample data from consumers at different tea stores in China. Using structural equation modelling to analyze data, results indicate that product quality, consumer service, in-store experience, store prestige, and store innovativeness are important predictors of consumers’ perceptions of healthiness of organic tea. Furthermore, results show that perceived healthiness has a positive influence on purchase intention toward organic tea. Consumers’ attitudes toward organic tea also has a positive mediating effect into this relationship.
topic perceived healthiness
product quality
consumer service
in-store experience
pricing policy
store prestige
url https://www.mdpi.com/2071-1050/12/16/6619
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