Quality Function Deployment by Using Fuzzy Linear Programming Model

Quality of products and services is considered as a key factor for customer satisfaction. Quality function deployment (QFD) is known as a critical tool for translating voice of customers to prioritize technical requirements of a production. The level of this satisfaction depends on the number of ful...

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Bibliographic Details
Main Authors: Jalil Hasan Ghasemy, Aliyeh kazemi, Mahnaz Hoseinzadeh
Format: Article
Language:fas
Published: University of Tehran 2016-07-01
Series:مدیریت صنعتی
Subjects:
QFD
Online Access:https://imj.ut.ac.ir/article_60657_c612888135cf8965f6d6e95d73583296.pdf