Satisfaction, fulfillment and exhaustion in portuguese nurses

• Main Authors: Carla Cruz, Paula Nelas, Emília Coutinho, Cláudia Chaves, Odete Amaral
• Format: Article
• Language: Spanish
• Published: Asociación Nacional de Psicología Evolutiva y Educativa de la Infancia Adolescencia Mayores y Discapacidad 2018-05-01
• Series: INFAD
• Subjects: burnout; enfermagem; portugal; satisfação
• Online Access: http://www.infad.eu/RevistaINFAD/OJS/index.php/IJODAEP/article/view/1296
• ISSN: 0214-9877; 2603-5987

Background: Changes the level of the professional career and working conditions, implies impairment of physical and mental health, with prejudice on satisfaction, fulfillment and exhaustion of nurses in Portugal. Objectives: Verify if the socio-demographic and professional variables interfere with exhaustion, satisfaction, personal and professional fulfillment. Consider whether job satisfaction interfere with the exhaustion felt by nurses in Portugal. Methodology: It is a quantitative, descriptive, correlational and analytical, retrospective and cross study, whose non-probabilistic sample consists of 534 Portuguese Nurses (23.8% men and 76.2% women), aged between 21 and 57 years (m = 34.83). It was used as data collection the sociodemographic and professional questionnaire, Satisfaction and achievement Scale the Copenhagen Burnout Inventory and the Maslach Burnout Inventory. The data was processed with the SPSS program (Statistical Package for the Social Sciences) version 24 for Windows. Results: The variables: sex, marital status; age; specialized training; time of service; weekly working hours and mode; rewards; public/private institution type, interfere with exhaustion, satisfaction, personal and professional fulfillment. Nurses who show emotional exhaustion and depersonalization are least satisfied (MW = 347.60); (OM = 299.79) respectively. In terms of personal achievement prevail manifested the ones who are very satisfied (MW = 301.40). The entire assessment of burnout level, there is a predominance of little satisfied Nurses (MW = 327.05). Conclusion: In the light of the results obtained and the specificity of the work is urgent implement measures in the management and direction of the health institutions in the sense to lessen the workload by hiring nurses and other measures as the development of intervention programs on time management, conflict, interpersonal relationship and communication; Encourage the recognition of work, valuation and delegation of powers and system of rewards of nurses.