Organizational consequences of emotional labour in mangenent
Emotional labour, as a self-contained field of research, is only three decades old. This study aims to summarize key findings from investigations of the last ten years in an attempt to provide a reference for interpretation of organizational emotions and the organizational aspects of emotional labo...
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Format: | Article |
Language: | English |
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University of Debrecen
2011-12-01
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Series: | Apstract: Applied Studies in Agribusiness and Commerce |
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Online Access: | https://ojs.lib.unideb.hu/apstract/article/view/7743 |