Assessment of users’ expectations, perceived quality and satisfaction with primary care in Greece

Aim: To explore users’ expectations, their perceived quality and their satisfaction with primary care services an anonymous questionnaire has been administered to a sample of 212 users.Background: Patient satisfaction with quality of primary care is a dominant concept in quality assurance and qualit...

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Bibliographic Details
Main Author: Vasilios Raftopoulos
Format: Article
Language:English
Published: Professor Despina Sapountzi-Krepia 2010-01-01
Series:International Journal of Caring Sciences
Subjects:
Online Access:http://internationaljournalofcaringsciences.org/docs/Vol3_Issue3_05_Raftopoulos.pdf