Assessment of users’ expectations, perceived quality and satisfaction with primary care in Greece
Aim: To explore users’ expectations, their perceived quality and their satisfaction with primary care services an anonymous questionnaire has been administered to a sample of 212 users.Background: Patient satisfaction with quality of primary care is a dominant concept in quality assurance and qualit...
Main Author: | |
---|---|
Format: | Article |
Language: | English |
Published: |
Professor Despina Sapountzi-Krepia
2010-01-01
|
Series: | International Journal of Caring Sciences |
Subjects: | |
Online Access: | http://internationaljournalofcaringsciences.org/docs/Vol3_Issue3_05_Raftopoulos.pdf |