What Factors Affect Patient Satisfaction in Public Sector Hospitals: Evidence from an Emerging Economy

What Factors Affect Patient Satisfaction in Public Sector Hospitals: Evidence from an Emerging Economy

Patient satisfaction can identify specific areas of improvement in public sector hospitals. However, the Pakistani healthcare system, and quality of service delivery is rarely assessed through the perspective of patient satisfaction. Our study demonstrated the performance of public healthcare system...

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Bibliographic Details
Main Authors: Abid Hussain, Muhammad Safdar Sial, Sardar Muhammad Usman, Jinsoo Hwang, Yushi Jiang, Awaisra Shafiq
Format: Article
Language:English
Published: MDPI AG 2019-03-01
Series:International Journal of Environmental Research and Public Health
Subjects:
measuring patient satisfaction
pharmacy services
laboratory services
doctor-patient communication
physical facilities
Online Access:http://www.mdpi.com/1660-4601/16/6/994

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http://www.mdpi.com/1660-4601/16/6/994

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