Development Policy Review the One Stop Service (OSS) Perspectives on Key Performance Indicators (KPI)
One solution to overcome some of the problems of the OSS is to set the dimensions or Key Performance Component (KPC) and Key Performance Indicators (KPI) OSS agencies. This KPI is a measure of the success of the OSS agency. However, until now there is no standard formula and a formal OSS KPI for age...
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| Format: | Article |
| Language: | English |
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Bina Praja Press
2014-03-01
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| Series: | Jurnal Bina Praja |
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| Online Access: | http://binaprajajournal.com/ojs/index.php/jbp/article/view/7/7 |