Sociodemographic characteristics and stress: The case of housekeeping and front office employees
Stress at the workplace has an influence on job performance, employees’ health, their job satisfaction and turnover intention. Due to frequent and intensive contact with customers, as well as characteristics of working in the hotel industry, stress can occur as a consequence. Therefore, the main ai...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja
2020-12-01
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Series: | Mенаџмент у хотелијерству и туризму |
Subjects: | |
Online Access: | http://www.htmanagementvb.com/index.php/HITM/article/view/247 |