Sociodemographic characteristics and stress: The case of housekeeping and front office employees

Stress at the workplace has an influence on job performance, employees’ health, their job satisfaction and turnover intention. Due to frequent and intensive contact with customers, as well as characteristics of working in the hotel industry, stress can occur as a consequence. Therefore, the main ai...

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Bibliographic Details
Main Authors: Melita Josipović, Jelena Tepavčević, Viktorija Šimon
Format: Article
Language:English
Published: University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja 2020-12-01
Series:Mенаџмент у хотелијерству и туризму
Subjects:
Online Access:http://www.htmanagementvb.com/index.php/HITM/article/view/247