Research on the design of emergency services for nursing homes

In order to improve the efficiency of medical treatment for the elderly during sudden illness and optimize the first-aid service process in nursing homes, this paper uses the SET analysis method to obtain the design gap of the existing nursing-home emergency service system. Taking the elderly with c...

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Main Authors: Liu Jiawei, Qian Hao, Ma Dongming
Format: Article
Language:English
Published: EDP Sciences 2020-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/39/e3sconf_ewre2020_02039.pdf
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spelling doaj-d07cf472c26b4feb8d10fac5e30dbb9b2021-08-11T12:45:08ZengEDP SciencesE3S Web of Conferences2267-12422020-01-011790203910.1051/e3sconf/202017902039e3sconf_ewre2020_02039Research on the design of emergency services for nursing homesLiu Jiawei0Qian Hao1Ma Dongming2Departments of Mechanical and Electrical Engineering, University of Beijing University of Chemical TechnologyDepartments of Mechanical and Electrical Engineering, University of Beijing University of Chemical TechnologyDepartments of Mechanical and Electrical Engineering, University of Beijing University of Chemical TechnologyIn order to improve the efficiency of medical treatment for the elderly during sudden illness and optimize the first-aid service process in nursing homes, this paper uses the SET analysis method to obtain the design gap of the existing nursing-home emergency service system. Taking the elderly with coronary heart disease as an example, focus on their service acceptance and healthy lifestyle. Use the method of user journey map to visualize the daily behavior of the elderly, followed by the SWOT analysis method to obtain the market competitive advantage, and finally establish a coronary heart disease first-aid service system for nursing homes. It is hoped that this study will provide emergency medical service plans for elderly patients with sudden acute illness and provide a reference for the emergency treatment process of other types of diseases.https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/39/e3sconf_ewre2020_02039.pdf
collection DOAJ
language English
format Article
sources DOAJ
author Liu Jiawei
Qian Hao
Ma Dongming
spellingShingle Liu Jiawei
Qian Hao
Ma Dongming
Research on the design of emergency services for nursing homes
E3S Web of Conferences
author_facet Liu Jiawei
Qian Hao
Ma Dongming
author_sort Liu Jiawei
title Research on the design of emergency services for nursing homes
title_short Research on the design of emergency services for nursing homes
title_full Research on the design of emergency services for nursing homes
title_fullStr Research on the design of emergency services for nursing homes
title_full_unstemmed Research on the design of emergency services for nursing homes
title_sort research on the design of emergency services for nursing homes
publisher EDP Sciences
series E3S Web of Conferences
issn 2267-1242
publishDate 2020-01-01
description In order to improve the efficiency of medical treatment for the elderly during sudden illness and optimize the first-aid service process in nursing homes, this paper uses the SET analysis method to obtain the design gap of the existing nursing-home emergency service system. Taking the elderly with coronary heart disease as an example, focus on their service acceptance and healthy lifestyle. Use the method of user journey map to visualize the daily behavior of the elderly, followed by the SWOT analysis method to obtain the market competitive advantage, and finally establish a coronary heart disease first-aid service system for nursing homes. It is hoped that this study will provide emergency medical service plans for elderly patients with sudden acute illness and provide a reference for the emergency treatment process of other types of diseases.
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/39/e3sconf_ewre2020_02039.pdf
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