Increased Availability for Networked Software Services
The availability of networked software services is an increasingly important quality of service issue. A service user gauges service availability in terms of initial access time and subsequent service delivery time. This paper develops - from a user perspective - a quality of service framework for t...
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| Format: | Article |
| Language: | English |
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Australasian Association for Information Systems
2000-05-01
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| Series: | Australasian Journal of Information Systems |
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| Online Access: | http://journal.acs.org.au/index.php/ajis/article/view/273 |