Increased Availability for Networked Software Services

The availability of networked software services is an increasingly important quality of service issue. A service user gauges service availability in terms of initial access time and subsequent service delivery time. This paper develops - from a user perspective - a quality of service framework for t...

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Bibliographic Details
Main Author: Peter Clutterbuck
Format: Article
Language:English
Published: Australasian Association for Information Systems 2000-05-01
Series:Australasian Journal of Information Systems
Subjects:
Online Access:http://journal.acs.org.au/index.php/ajis/article/view/273
Description
Summary:The availability of networked software services is an increasingly important quality of service issue. A service user gauges service availability in terms of initial access time and subsequent service delivery time. This paper develops - from a user perspective - a quality of service framework for the availability of networked software services. The paper utilises this quality of service framework to suggest the functional characteristics of a new transport layer software specification that would facilitate the increased availability of networked software services.
ISSN:1449-8618
1449-8618