| Summary: | Currently, the process of digitalization of society has accelerated due to restrictions related to coronovirus. Nevertheless, the activity of citizens in solving issues related to the influence on decision-making on the development of territories is becoming more and more. New technologies are emerging that allow these manifestations of the active position of citizens. Information technology is increasingly entering our lives. The problem arises as the most effective use of digitalization processes for the development of regions and economic growth. Participation of the population in the development of strategic initiatives. The creation of the concept of "smart city," or "smart city," has become a necessary measure to solve a set of problems associated with an almost exhausted form of management of urban and municipal services, which today do not meet modern requirements for logistics, safety and ecology.
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