Design centrado no usuário e diálogo clientes-organizações através de interfaces na web

Design centrado no usuário e diálogo clientes-organizações através de interfaces na web

This article addresses theoretical concepts on Human-Computer Interaction (HCI) and discusses methods of improving the presence of organizations in the World Wide Web. The objective of this theme is to optimize the dialogue with the online customers, considering their goals, necessities and tasks as...

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Bibliographic Details
Main Authors: Luiz Carlos Agner, Anamaria de Moraes
Format: Article
Language:Portuguese
Published: Serviço Nacional de Aprendizagem Comercial 2002-04-01
Series:Boletim Técnico do Senac
Subjects:
Web
Design
Human-computer
Interaction
Ergonomics
Usability
Online Access:https://www.bts.senac.br/bts/article/view/547

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