The Virtual Care Experience of Patients Diagnosed With COVID-19

Virtual models of care are seen as a sustainable solution to the growing demand for health care. This paper analyses the experience of virtual care among patients diagnosed with COVID-19 in home isolation or health hotel quarantine using a patient-reported experience questionnaire. Results found tha...

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Main Authors:	Freya Raffan MSHM, RPA, Teresa Anderson PhD, Tim Sinclair PhD, Miranda Shaw MHA, RPA, Sue Amanatidis MPH, RPA, Rajip Thapa RPA, Sarah Jane Nilsson MHSM, RPA, Dianna Jagers RPA, Andrew Wilson MBBS, PhD, Fiona Haigh LLB, MPH, PHD
Format:	Article
Language:	English
Published:	SAGE Publishing 2021-04-01
Series:	Journal of Patient Experience
Online Access:	https://doi.org/10.1177/23743735211008310

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spelling	doaj-cb8f75a34ed54e60941f7f5ed9c9fb102021-04-19T22:03:34ZengSAGE PublishingJournal of Patient Experience2374-37432021-04-01810.1177/23743735211008310The Virtual Care Experience of Patients Diagnosed With COVID-19Freya Raffan MSHM, RPA0Teresa Anderson PhD1Tim Sinclair PhD2Miranda Shaw MHA, RPA3Sue Amanatidis MPH, RPA4Rajip Thapa RPA5Sarah Jane Nilsson MHSM, RPA6Dianna Jagers RPA7Andrew Wilson MBBS, PhD8Fiona Haigh LLB, MPH, PHD9 Virtual Hospital, Sydney Local Health, Camperdown, New South Wales, Australia Sydney Local Health District, Camperdown, New South Wales, Australia Sydney Local Health District, Camperdown, New South Wales, Australia Virtual Hospital, Sydney Local Health, Camperdown, New South Wales, Australia Virtual Hospital, Sydney Local Health, Camperdown, New South Wales, Australia Virtual Hospital, Sydney Local Health, Camperdown, New South Wales, Australia Virtual Hospital, Sydney Local Health, Camperdown, New South Wales, Australia Virtual Hospital, Sydney Local Health, Camperdown, New South Wales, Australia Menzies Centre for Health Policy, University of Sydney, Sydney, New South Wales Australia Research and Development Unit, Centre for Health Equity, University of New South Wales, Sydney, New South Wales, AustraliaVirtual models of care are seen as a sustainable solution to the growing demand for health care. This paper analyses the experience of virtual care among patients diagnosed with COVID-19 in home isolation or health hotel quarantine using a patient-reported experience questionnaire. Results found that patients respond well to virtual models of care during a pandemic. Lessons learned can inform future developments of virtual care models.https://doi.org/10.1177/23743735211008310
collection	DOAJ
language	English
format	Article
sources	DOAJ
author	Freya Raffan MSHM, RPA Teresa Anderson PhD Tim Sinclair PhD Miranda Shaw MHA, RPA Sue Amanatidis MPH, RPA Rajip Thapa RPA Sarah Jane Nilsson MHSM, RPA Dianna Jagers RPA Andrew Wilson MBBS, PhD Fiona Haigh LLB, MPH, PHD
spellingShingle	Freya Raffan MSHM, RPA Teresa Anderson PhD Tim Sinclair PhD Miranda Shaw MHA, RPA Sue Amanatidis MPH, RPA Rajip Thapa RPA Sarah Jane Nilsson MHSM, RPA Dianna Jagers RPA Andrew Wilson MBBS, PhD Fiona Haigh LLB, MPH, PHD The Virtual Care Experience of Patients Diagnosed With COVID-19 Journal of Patient Experience
author_facet	Freya Raffan MSHM, RPA Teresa Anderson PhD Tim Sinclair PhD Miranda Shaw MHA, RPA Sue Amanatidis MPH, RPA Rajip Thapa RPA Sarah Jane Nilsson MHSM, RPA Dianna Jagers RPA Andrew Wilson MBBS, PhD Fiona Haigh LLB, MPH, PHD
author_sort	Freya Raffan MSHM, RPA
title	The Virtual Care Experience of Patients Diagnosed With COVID-19
title_short	The Virtual Care Experience of Patients Diagnosed With COVID-19
title_full	The Virtual Care Experience of Patients Diagnosed With COVID-19
title_fullStr	The Virtual Care Experience of Patients Diagnosed With COVID-19
title_full_unstemmed	The Virtual Care Experience of Patients Diagnosed With COVID-19
title_sort	virtual care experience of patients diagnosed with covid-19
publisher	SAGE Publishing
series	Journal of Patient Experience
issn	2374-3743
publishDate	2021-04-01
description	Virtual models of care are seen as a sustainable solution to the growing demand for health care. This paper analyses the experience of virtual care among patients diagnosed with COVID-19 in home isolation or health hotel quarantine using a patient-reported experience questionnaire. Results found that patients respond well to virtual models of care during a pandemic. Lessons learned can inform future developments of virtual care models.
url	https://doi.org/10.1177/23743735211008310
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The Virtual Care Experience of Patients Diagnosed With COVID-19

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