HAVA TRAFİK KONTROLÜNDE İLETİŞİM VE TAKIM ÇALIŞMASI

• Main Author: Hülya Ergül
• Format: Article
• Language: English
• Published: Hezarfen Aeronautics and Space Technologies Institue 2007-07-01
• Series: Havacılık ve Uzay Teknolojileri Dergisi
• Subjects: Air Traffic Control Communication; Communication Problems; Human Factors; Air Traffic Control Training; Teamwork
• Online Access: http://www.jast.hho.edu.tr/JAST/index.php/JAST/article/view/173/161

In Air Traffic Control (ATC), communication is one of the human factors that helps integrate the components of air transportation system. Safe and fast air traffic depends on correct and efficient communication between controllers and pilots.Effective communication can be defined as the correct receipt of a sent message. In the air traffic control environment this communication between controllers and pilots is essential. Otherwise communication problems occur when the messages are not received accurately by controllers and pilots. Communication problems that contributes to accidents are defined as actions or behaviors that indicate a breakdown in communication process in air traffic control. In this study, communication problems that occur in air traffic control and its reasons are examined, the necessity and the importance of the studies intended for the improvement of communication is emphasized. Applying the different techniques of communication to air traffic controller training, developing specific communication strategies for the training of controller teams and doing research about air traffic control communication, will facilitate the diminution of communication problems.