A quantitative assessment of the parameters of the role of receptionists in modern primary care using the work design framework

Abstract Background Amidst increased pressures on General Practice across England, the receptionist continues to fulfil key administrative and clinically related tasks. The need for more robust support for these key personnel to ensure they stay focussed and motivated is apparent, however, to be eff...

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Bibliographic Details
Main Authors: Michael Burrows, Nicola Gale, Sheila Greenfield, Ian Litchfield
Format: Article
Language:English
Published: BMC 2020-07-01
Series:BMC Family Practice
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12875-020-01204-y

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