The Importance of Business Continuity and Knowledge Management during the Pandemic Period

Earlier in 2020 a knowledge management project was initiated with the aim of organizational performance improvement at a service company. A maturity model was applied for the gap analysis and a systematic literature review was conducted to shape the project. As the COVID-19 grew to a global scale, t...

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Bibliographic Details
Main Authors: Tuana İrkey, Aslıhan Tüfekci
Format: Article
Language:English
Published: MDPI AG 2021-03-01
Series:Proceedings
Subjects:
Online Access:https://www.mdpi.com/2504-3900/74/1/18