Introduction of a Surgical Navigator in the Perioperative Process Improves Patient Satisfaction
Background: Patients who had received surgical services at Bellin Hospital reported anxiety with the surgical flow. This study tested the hypothesis that the introduction of a surgical navigator, someone who guided the patient and their accompanying others throughout the surgical process, would impr...
Main Authors: | , , , , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2017-03-01
|
Series: | Journal of Patient Experience |
Online Access: | https://doi.org/10.1177/2374373517692916 |