| Summary: | The article discusses the concept of human factor. The authors have studied the problem of transport security that depends on the socio-psychological component of the staff. The reasons for the significant influence of the human factor in the field of motor transport are identified, as well as the ways of formation of individual indicators in the structure of the emotional stability of the driver or conductor. The textual and graphical materials of the reports on the formation of a safety culture in transport organizations, as well as informational tables on the results of staff surveys, served as an empirical base. The study was made in support of the methods of cognitive modeling, questionnaires, application of the SHELL model, which reveals the main elements of the human factor and the relationship between them. Empirical Base - Tyumen Passenger Transport Organizations - DEP Tyumenavtotrans, individual entrepreneur Evrobus 72, IntelInvest LLC.
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