Conceptual model for assessing the effectiveness of inter-organizational relations in the tourism network

• Main Authors: Rubtsova Natalia, Solodukhin Konstantin
• Format: Article
• Language: English
• Published: EDP Sciences 2020-01-01
• Series: E3S Web of Conferences
• Online Access: https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/68/e3sconf_ift2020_05002.pdf

Tourism industry as an object of management can be represented as a set of formal relations (interactions) between different organizations. Domestic and foreign researchers are unanimous in the opinion that the network interaction of companies is an important condition for the tourism industry effective functioning and for the sustainable development of a tourist destination as well. In terms of the named vector of scientific research, the efficiency of the inter-organizational relations (IOR) deserves special attention. At the initial stage of discussion are both the content of the IOR efficiency category and its assessment. The article presents a conceptual model for assessing the IOR efficiency in tourism in the context of a combination of three approaches: goal-oriented, functional and systemic. The authors identified the functions, goals, and indicators of the efficiency of inter-organizational relations in the tourism network.