Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems

A new concept has been developed to compare different ways of presenting instructions for action for evaluation procedures. The representation forms algorithm (A), image (I) and text (T) are examined with regard to the number of top events, error frequencies, execution times and subjectively perceiv...

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Main Authors: Claudius Hammann, Christoph Krause, Anna Feldhütter
Format: Article
Language:English
Published: Elsevier 2020-02-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844020301365
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spelling doaj-c26867d6b55041c79e3ba57163a1723f2020-11-25T02:56:35ZengElsevierHeliyon2405-84402020-02-0162e03291Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systemsClaudius Hammann0Christoph Krause1Anna Feldhütter2Technical University of Munich, Department of Mechanical Engineering, Institute of Nuclear Technology, Bolzmannstreet 15, 85748 Garching, Germany; Corresponding author.Technical University of Munich, Department of Aerospace and Geodesy, Institute of Flight System Dynamics, Bolzmannstreet 15, 85748 Garching, GermanyTechnical University of Munich, Department of Mechanical Engineering, Institute of Ergonomics, Bolzmannstreet 15, 85748 Garching, GermanyA new concept has been developed to compare different ways of presenting instructions for action for evaluation procedures. The representation forms algorithm (A), image (I) and text (T) are examined with regard to the number of top events, error frequencies, execution times and subjectively perceived workload. For this purpose, a study was carried out with n = 93 test persons in the research flight, in which the test persons had the task of landing a passenger aircraft using the autopilot with different representation forms. Possible work errors 14 with 11 different steps in the representation. Results of positive work-task landing plane: algorithm 58 % (1.7/14 errors σ = 1.5), text 62 % (1.5/14 errors σ = 1.1), image 93 % (0.8/14 errors σ = 1.1).http://www.sciencedirect.com/science/article/pii/S2405844020301365Safety engineeringAerospace engineeringSystem engineeringStandard operating proceduresWork errorIntroduction form
collection DOAJ
language English
format Article
sources DOAJ
author Claudius Hammann
Christoph Krause
Anna Feldhütter
spellingShingle Claudius Hammann
Christoph Krause
Anna Feldhütter
Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems
Heliyon
Safety engineering
Aerospace engineering
System engineering
Standard operating procedures
Work error
Introduction form
author_facet Claudius Hammann
Christoph Krause
Anna Feldhütter
author_sort Claudius Hammann
title Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems
title_short Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems
title_full Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems
title_fullStr Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems
title_full_unstemmed Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems
title_sort evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems
publisher Elsevier
series Heliyon
issn 2405-8440
publishDate 2020-02-01
description A new concept has been developed to compare different ways of presenting instructions for action for evaluation procedures. The representation forms algorithm (A), image (I) and text (T) are examined with regard to the number of top events, error frequencies, execution times and subjectively perceived workload. For this purpose, a study was carried out with n = 93 test persons in the research flight, in which the test persons had the task of landing a passenger aircraft using the autopilot with different representation forms. Possible work errors 14 with 11 different steps in the representation. Results of positive work-task landing plane: algorithm 58 % (1.7/14 errors σ = 1.5), text 62 % (1.5/14 errors σ = 1.1), image 93 % (0.8/14 errors σ = 1.1).
topic Safety engineering
Aerospace engineering
System engineering
Standard operating procedures
Work error
Introduction form
url http://www.sciencedirect.com/science/article/pii/S2405844020301365
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AT christophkrause evaluationofalgorithmictextualandpictorialformsofrepresentationofstandardoperatingproceduresforerrorreductionincomplexsystems
AT annafeldhutter evaluationofalgorithmictextualandpictorialformsofrepresentationofstandardoperatingproceduresforerrorreductionincomplexsystems
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