Improving the quality by a competitive comparison

• Main Author: Bujaloboková Beáta
• Format: Article
• Language: English
• Published: Technical University of Kosice 2001-12-01
• Series: Acta Montanistica Slovaca
• Subjects: Competitive Benchmarking; Assessment; Quality Factors
• Online Access: http://actamont.tuke.sk/pdf/2001/n5/23bujalobokova.pdf

The improvement of the competitiveness of a company assumes the use of efficient tools and methods of analysis and assessment of production and processes. There is no doubt that one of these tools is benchmarking. The paper discusses the scope of benchmarking and his classification. The Advance of benchmarking have four points: Planning, Analysis, Integration and Implementation, Upgrade. Benchmarking is a methods of development supports orientation on the inside and outside background. The category of benchmarking focuses on the comparison of processes and products. Benchmarking is not a simple comparison of certain information. It is the comparison which is evaluated and which emphasis es the necessity for the actions after the comparisons and necessity of the implementation of findings. In order to make benchmarking significant for the company, it is important, to direct it on the quality factors. Keywords of quality factors rank among marketing, human factors, finances, management. In case of benchmarking entrepreneurs, processes are analysed and compared to entrepreneurs processes. This processes do not depend on the production.This method significantly contributes to the identification of the quality improvement and also helps to solve specific problems in these processes or products and the effective entrepreneurs strategy.