Evolution of patients' complaints in a French university hospital: is there a contribution of a law regarding patients' rights?
<p>Abstract</p> <p>Background</p> <p>Legislative measures have been identified as one effective way of changing attitude or behaviour towards health care. The aim of this study was to describe trends in patients' complaints for medical issues; to evaluate the contr...
Main Authors: | Trolli Sergio, Jegu Jérémie, Fares Valia, Gault Nathalie, Giugliani Camila, Biga Julie, Vidal-Trecan Gwenaelle |
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Format: | Article |
Language: | English |
Published: |
BMC
2009-08-01
|
Series: | BMC Health Services Research |
Online Access: | http://www.biomedcentral.com/1472-6963/9/141 |
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