Data on post bank customer reviews from web
This document describes a set of customer feedback data concerning the Post Bank. We collected data from 16,659 feedback lines using the Beautiful Soup package from the authoritative site banki.ru is selected as the source of data for collection. The dataset is compiled to monitor the level of trust...
Main Authors: | Andrei Plotnikov, Alexey Shcheludyakov, Vadim Cherdantsev, Alexey Bochkarev, Igor Zagoruiko |
---|---|
Format: | Article |
Language: | English |
Published: |
Elsevier
2020-10-01
|
Series: | Data in Brief |
Subjects: | |
Online Access: | http://www.sciencedirect.com/science/article/pii/S2352340920310465 |
Similar Items
-
Using a Text Mining Approach to Hear Voices of Customers from Social Media toward the Fast-Food Restaurant Industry
by: Wen-Kuo Chen, et al.
Published: (2021-12-01) -
Framework for Sentiment-Driven Evaluation of Customer Satisfaction With Cosmetics Brands
by: Jaehun Park
Published: (2020-01-01) -
Leisure Motivation and Satisfaction: A Text Mining of Yoga Centres, Yoga Consumers, and Their Interactions
by: Susan (Sixue) Jia
Published: (2018-11-01) -
Digital Marketing Platforms and Customer Satisfaction: Identifying eWOM Using Big Data and Text Mining
by: Fotis Kitsios, et al.
Published: (2021-08-01) -
Positioning of online betting services : A case study of finding the gap between companies’ view versus customers’ view
by: BONIECKI, PAWEL
Published: (2016)