Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern Cyprus

The central purpose of this data article is to empirically investigate the relationships among social media marketing (SMM) activities, brand loyalty and revisit intention in five-star hotels in Northern Cyprus. Few researchers have investigated SMM activities, while none has looked at how SMM activ...

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Main Authors: Blend Ibrahim, Ahmad Aljarah
Format: Article
Language:English
Published: Elsevier 2018-12-01
Series:Data in Brief
Online Access:http://www.sciencedirect.com/science/article/pii/S2352340918314173
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spelling doaj-be6402a65a2c4f0d9db60c0c1f8e67502020-11-25T01:46:27ZengElsevierData in Brief2352-34092018-12-012118231828Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern CyprusBlend Ibrahim0Ahmad Aljarah1Girne American University, Business Management Department, via Mersin 10, North Cyprus, Turkey; Corresponding author.Girne American University, Marketing Department, via Mersin 10, North Cyprus, TurkeyThe central purpose of this data article is to empirically investigate the relationships among social media marketing (SMM) activities, brand loyalty and revisit intention in five-star hotels in Northern Cyprus. Few researchers have investigated SMM activities, while none has looked at how SMM activities can be used toward improving brand loyalty and revisit intention in the tourism service industry. Hence, data gathered for the purposes of this research add to our understanding of today׳s social media marketing as a new generation marketing tool. This data was generated via a structured questionnaire, a total of 389 customers were surveyed who used five (5) hotels Facebook profiles, the hotels were all five-star ranked and located in Kyrenia city (Northern Cyprus). The data were examined by Structural Equation Modelling (SEM). Several analysis techniques have been used, the result showed a significant influence of SMM activities on brand loyalty and revisit intention, also the mediation outcome of brand trust is partially supported. Thus, consequential recommendations have been put forward.http://www.sciencedirect.com/science/article/pii/S2352340918314173
collection DOAJ
language English
format Article
sources DOAJ
author Blend Ibrahim
Ahmad Aljarah
spellingShingle Blend Ibrahim
Ahmad Aljarah
Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern Cyprus
Data in Brief
author_facet Blend Ibrahim
Ahmad Aljarah
author_sort Blend Ibrahim
title Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern Cyprus
title_short Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern Cyprus
title_full Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern Cyprus
title_fullStr Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern Cyprus
title_full_unstemmed Dataset of relationships among social media marketing activities, brand loyalty, revisit intention. Evidence from the hospitality industry in Northern Cyprus
title_sort dataset of relationships among social media marketing activities, brand loyalty, revisit intention. evidence from the hospitality industry in northern cyprus
publisher Elsevier
series Data in Brief
issn 2352-3409
publishDate 2018-12-01
description The central purpose of this data article is to empirically investigate the relationships among social media marketing (SMM) activities, brand loyalty and revisit intention in five-star hotels in Northern Cyprus. Few researchers have investigated SMM activities, while none has looked at how SMM activities can be used toward improving brand loyalty and revisit intention in the tourism service industry. Hence, data gathered for the purposes of this research add to our understanding of today׳s social media marketing as a new generation marketing tool. This data was generated via a structured questionnaire, a total of 389 customers were surveyed who used five (5) hotels Facebook profiles, the hotels were all five-star ranked and located in Kyrenia city (Northern Cyprus). The data were examined by Structural Equation Modelling (SEM). Several analysis techniques have been used, the result showed a significant influence of SMM activities on brand loyalty and revisit intention, also the mediation outcome of brand trust is partially supported. Thus, consequential recommendations have been put forward.
url http://www.sciencedirect.com/science/article/pii/S2352340918314173
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