Emotional Intelligence
Managing people at workplace has become the greatest challenge for every organization. Emotional intelligence plays a major role in managing people at work place. This paper deals with how emotional intelligence impacts behavior and job performance at work place. It also addresses its impact o...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Srusti Academy of Management
2008-12-01
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| Series: | Srusti Management Review |
| Online Access: | http://www.srustimanagementreview.ac.in/paperfile/2089764802_Emotional%20Intelligence%20-%20Dolly%20Dolai%20&%20Sibasish%20Dolai%20-%20Vol.%20-%201%20%20%20%20Issue%201%20%20%20%20July%20%E2%80%93%20December%202008.pdf |
| Summary: | Managing people at workplace has become
the greatest challenge for every organization.
Emotional intelligence plays a major role in
managing people at work place. This paper
deals with how emotional intelligence impacts
behavior and job performance at work place.
It also addresses its impact on work outcomes
and organizational citizenship behavior. This
paper includes in it a case study which shows
how Emotional Intelligence has a positive
impact on the organizational climate and in
professional performance. |
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| ISSN: | 0974-4274 2582-1148 |